We offer 2 shipping options First Class (5-7 Business days) and Priority (2-3 Business days). To ensure that your package is properly delivered and you receive shipment on time, please make sure your address is entered correctly, lookout for emails for any out of stock notices, Use correct abbreviations. We will ship to address provided so please make sure you have entered the correct shipping address we are not responsible for orders delivered to incorrect address if incorrect address is entered. If orders are sent back due to wrong address you will have to pay for shipping charges to re-ship.
We pride our selves on providing the absolute best costumer service.We do everything in our power to ship out orders as soon as possible in some rare cases priority orders can take 1-3 (business days) for you to receive tracking information. First class can take 3-4 (business days). This is just an estimate in most cases orders are shipped out same day.
If you realize that you entered your shipping address incorrectly, please contact as soon as possible at BFKCollection@outlook.com. We will do our best to fulfill you request and change the address. If we are unable to, we do not take responsibility for the incorrect information.
If your tracking information states that your package was delivered and you have not received it (lost/stolen). You must take this up with the United States Postal Service.
you can file your claim here https://www.usps.com/help/missing-mail.htm
We do not hold responsibility for packages that state delivered.